Refund Policy

Eligibility for Refunds

Refunds are only available for products that are returned in their original condition within 15 Days.

Refund Process

To request a refund, please get in touch with our customer support team with your order details.

Refund Timeframe

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund. Once approved, refunds will take 15 days to be credited into the beneficiary’s bank account after we receive product.

Exchanges

We only replace items if they are defective or damaged. In case of exchanges, we will initiate the process within 15 Days and the replacement will be delivered within time period.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it.

Return Process

To initiate a return, don’t hesitate to get in touch with our customer support team within 24 Hours of receiving your item.

Return Shipping

You will be responsible for paying for your shipping costs for returning your item.

Return Time Frame

In case of a approved return, your replacement will be delivered within the Standard expected delivery time taken by courier services Contact: info@myhealingbay.com Phone Number : +91-9518094425