Privacy Policy 

This Privacy Policy governs the manner in which MyHealingBay collects, uses, maintains, and discloses information collected from users (each, a “User”) of the MyHealingBay.com website.  This Privacy Policy applies to the Site and all products and services offered by MyHealingBay.com, including but not limited to gemstones, crystals, and talismans (taviz).

1. Information We Collect
We collect personal data from Users in a variety of ways, including, but not limited to, when Users visit our Site, place an order, subscribe to our newsletter, or engage with other activities, services, or features made available on our Site. The types of personal information we collect include, but are not limited to:

• Personal Identification Information: Full name, email address, phone number, shipping address.
• Payment Information: Payment details provided during the transaction process (Note: We do not store credit card or other payment information directly; these are processed by third-party payment processors).
• Account Information: Usernames, passwords, and account preferences for those who create accounts on our Site.
• Cookies and Analytics: Information about the User’s browsing activity, IP address, browser type, and operating system to enhance and personalize their experience on our Site.

2. Use of Collected Information
We may collect and use personal information from Users for the following purposes:

• To Process Transactions: We use the information provided by Users to fulfill their orders, including shipping and payment processing.
• To Improve Customer Service: The information helps us respond more efficiently to customer support requests and inquiries.
• For Marketing Purposes: With User consent, we may use contact information to send promotional emails, special offers, or other content related to our products and services.
• To Personalize User Experience: We may use aggregate information to understand how Users as a group interact with our Site and its features, in order to improve the overall User experience.

3. Cookies and Tracking Technologies
Our Site may use cookies and other tracking technologies to enhance User experience. Cookies are small files placed on the User’s device that store information related to the User’s interactions with the Site. We use cookies for:

• Functionality: To ensure that the Site works properly and provides a seamless experience.
• Analytics: To monitor traffic patterns, analyze trends, and improve the Site’s performance.
  Users may choose to set their web browsers to refuse cookies. However, doing so may result in some parts of the Site not functioning properly.

4. Data Protection and Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use SSL (Secure Socket Layer) encryption for transactions involving personal and sensitive data.
• Access Controls: Only authorized personnel have access to personal information, and they are bound by strict confidentiality obligations.
  While we strive to protect personal information, please be aware that no data transmission over the internet or method of storage can be guaranteed to be 100% secure.

5. Disclosure of Information to Third Parties
We do not sell, trade, or rent Users’ personal identification information to third parties. However, we may share information with:

• Service Providers: Third-party vendors who assist in the operation of our Site, processing of transactions, or delivery of services (e.g., payment processors, shipping companies), provided they are bound by strict confidentiality agreements.
• Legal Obligations: We may disclose personal information if required to do so by law or in response to valid legal processes such as a court order or subpoena, or when we believe in good faith that disclosure is necessary to protect our rights or comply with legal obligations.

6. Users’ Rights
Users have the following rights regarding their personal data:

• Right of Access: Users may request access to the personal information we hold about them.
• Right to Rectification: Users can request corrections to their personal information if inaccurate or incomplete.
• Right to Erasure: Users can request the deletion of their personal data, subject to legal or contractual restrictions.
• Right to Withdraw Consent: Users may withdraw their consent to receive marketing communications at any time by following the unsubscribe instructions included in emails.

7. Retention of Data
We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Any modifications will be effective immediately upon posting the revised version on the Site. Users are encouraged to review this Privacy Policy periodically for any changes. Continued use of the Site after such changes will constitute acceptance of the updated policy.

9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, you may contact us at:

• Email: info@myhealingbay.com
• Phone: +91-9518094425